Do all HTC HD2 cameras have a camera hardware problem?
November 21st, 2009 | 
Author: 
There have been increasing complains about a certain pink cast to HTC HD2 camera pictures, especially in the centre of the picture.
Some HTC HD2 owners have now received responses from HTC Support, indicating this is a hardware problem that can only be corrected by returning the device to suppliers:
Dear valued HTC customer,
Thank you for your enquiry about your handset. This is a hardware issue and you can contact your re-seller to exchange the device for another one or contact us and we will send this device to be repair. If these steps have not helped, please let me know by responding using the link provided and I will be happy to check again for you.
and…
Hi Mike,
Thats not a software problem, our apologies. I can now confirm we have established this being a hardware fault.Unfortunately at this stage it is too early to determine exactly where the fault lays but it most certainly is not a software related issue.
If you can ask Clove to swap it, please do so, if not we will come and collect it for repair.
You can arrange this by calling 08458900079.Best Regards
Mike
Are you having a Pink Problem? Let us know us know in the comments.
Sphere: Related Content
Posted in 
Tags:
Three posts on the same topic? You're spoiling us.
[Reply]
I have the same issue on Swedish ROM.
[Reply]
Foamy Reply:
November 21st, 2009 at 1:47 pm
Was yours in the first batch?
[Reply]
ltb Reply:
November 22nd, 2009 at 1:59 pm
i haven't got the problem strangely enough (first batch holland, delivered 6th november)
[Reply]
Interestingly, I now can't load the camera… :S Might be something I've done though (and I'm not on the shipped ROM).
[Reply]
Interestingly, I now can't load the camera… :S Might be something I've done though (and I'm not on the shipped ROM).
[Reply]
Mine comes on monday, got it on O2
(Just incase you were wondering, O2 now have it in stock, I have it on a 1 month rolling contract @ £20 a month and the phone was only £277!)
[Reply]
This is the REAL "Project Pink."
[Reply]
[Reply]
Yes, I have the same problem here. Seems that the camera lens is pink.
But I don't want to return my HD2 to the supplier. Hope HTC will find a solution to fix ONLY the camera and make an official statement in this respect.
[Reply]
Same problem, bought in Czech Rep. 13. november WWE ROM 1.42.479.0
[Reply]
statement from HTC found on xda:
“We can confirm that this issue has been determined as a software issue.
The developers are working on a hotfix to resolve, and it will be released as soon as possible.
There is not a specific date for the release as yet, please continue to monitor the support pages for the release.”
[Reply]
Mine seems ok, I actually thought that the picture quality was really good. Mine arrived 2 weeks ago and so far, I have no complaints.
[Reply]