Changewave once again confirms Windows Phone customer satisfaction higher than Android’s in USA

smartphoneos-satisfaction

Consumer Research company ChangeWave polled 4,061 North Americans last December about their smartphone opinions, and once again found Windows Phone scored very well, despite its small market share.

53% of Windows Phone users were “very satisfied” with their phones, 5% higher than Android, but still below iOS at 71%.

Nokia was a great beneficiary of the of the switch, with their customer satisfaction rate increasing from only 23% of users “very satisfied” in December 2011 to 56% now being “very satisfied”, ahead of Samsung who scored 55%.

Windows Phone has been steadily gaining market share, and with more apps arriving these scores will hopefully continue to increase, making owners great ambassadors for the product.

Via Cellular-news.com


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Site Admin and Windows Phone enthusiast, he has been using Windows Mobile devices since before they were called PocketPC™s. He is currently sporting a Nokia Lumia 930.

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