Google Sync down?

March 1, 2010 | By l3v5y

Google Sync has recently been experiencing some reliability issues, and for now at least, it’s down.

he problem is reportedly caused by a data centre issue at Google, and only affects the Google Sync software. A manual sync, or any other synchronisation software (such as SEVEN beta) should be unaffected.

Hi everyone,
As many of you have noticed, Google Sync is having some difficulties due to an extended problem with one of our datacenters. This has been going on over the weekend, but it’s got significantly worse today, so I’m just letting everyone know what’s happening.
None of your information has been lost, and you will still be able to get your data through Sync, but you will find that Push isn’t working very well. This is because we’re batching up fetch requests to be able to cope with the traffic we’re seeing while this problem is ongoing. As soon as we’ve got the problem fixed, push should seamlessly start working properly again.
We’re working flat out to get this fixed, but unfortunately we don’t have an ETA at the moment. We’re doing everything we can to improve the situation in the meantime, and I’ll post here again when I have more news.
Finally, I want to apologise to everyone – we’re feeling your pain too, and we will get this sorted out as soon as we can.
Douglas

Update:

I should add that this is affecting Google Sync for iPhone, Windows Mobile and S60 – if you’re using another way to sync with Google (the BlackBerry sync application, Android sync and so on) you should be unaffected by this problem.

Is anyone here using Google Sync affected by this?

Google, via the::unwired.

About Olly Levett

Tagged google sync

mee

Google's slaves that look through all the data must be on strike!
Gunnar

Yes, same problem here in Germany. My wife & I are using an Iphone 3G & an HTC HD2 (yes under one roof).
Very annoying btw. Hope it gets resolved soon.
Gunnar
Ian

yep, down for me. I did get one batch of e-mails around 2 EST. All email from the whole day arrive then, but nothing since.
http://intensedebate.com/people/mohsen7x8 mighty

It's not just the google sync software, their exchange server seems to be completely down. I can't access it with HD2's activesync either.
Tomasz

the same problem in Uk i've just bought Htc Hd2 on T-mobile call their support because thought that i their fault nearly send back my new handset for fault but i can see not only me having that problem funny when i sync my phone wit active sync on my Win xp everything works until i soft reset my mobile
Adam

for me it's working in Poland.
http://intensedebate.com/people/l3v5y l3v5y

Given the description they gave, it seems that the thing that's broken is their Exchange server.

That means, all the data is still okay, and syncing with any method other than Exchange will work (like setting up IMAP in Pocket Outlook) or using SEVEN.
http://intensedebate.com/people/Lennard Lennard

I don't use google anything so I'm safe.
http://www.facebook.com/dneto Daniel Neto

Yes. Still with problems here. HD2 in Brazil.