Inside the Windows Phone 7 ship rooms

A rare look at Landscape Metro on a qualcomm Engineering board

A rare look at landscape Metro on  a Qualcomm board

CNET’s Ina Fried has been been lucky enough to be invited into the boiler room of the Windows Phone development team, where she has been able to interview Terry Myerson, Microsoft’s VP for Windows Phone 7, and sit in on a few meetings between the developer team and also Microsoft and their OEM clients.

She describes an atmosphere of frenetic activity with a hard deadline of of “holiday 2010” and a team committed to creating a quality product in every way.

She notes that in the “ship room”, where Microsoft developers sign of on their specific elements of the OS, increasingly more modules are declared consumer ready.

Calling Windows Phone 7 a 1.0 product, Terry admitted  they had a hard job ahead.

“I think we are going to have something very high quality and different this holiday,” Myerson said. “We won’t be better on every dimension and we won’t be better on a feature point on all of the dimensions we wish we could… I think about this really as a first release, a first release for this team.”

He however expressed quite confidence the company will win back the respect of consumers and smartphone market share.

“We’ve got a good product,” he said. ” I actually do believe that. I think we are going to actually have a lot of happy customers.”

“We’ve got a number of things that could look impossible if you look at them subjectively, but it you actually piece by piece take it a part, you see a path forward.”

A look into the various meetings saw engineers worry about boot times (the current 19.5 seconds is still 1 second less than their ambitious 18.5 second target), battery life (“Usually it runs out by about 2 o’clock,” Qualcomm senior vice president Torrey Harmon said. “It was running out at about 11 o’clock when I first got it. It’s better already than it was.”), and satisfying carriers who bore the brunt of support costs and were key to the promotion of a device.

“In some ways the things that are tracked in great detail are always the things that seem to get taken care of,” he said. “It’s the intersections where complications occur.”

He notes that the new Windows Phone was a 5 year project.

Talking about leaving features like cut and paste on the cutting floor, he said “We’re going to reset, but it is going to take us five years to build a product we all want to have,” he said.

“If you invest as people as craftsman and give them great tools, I think they will build great products.” Myerson said. “Probably the most important thing we can give these guys is a clear plan. If the plan changes every three months, it’s hard to do great engineering.”

“I try to keep everybody focused on finishing,” he said. “In some ways, that’s what I worry about most. It’s so easy to dream about what’s next.”

“I think when we look back on the release five years from now this was a foundational release not the release that broke through,” Myerson said. “We’ve got some tough competition.”

Recognizing the challenge, he ended. “If I can get out there and get some respect, for lack of a better word, from consumers, everything will get easier. Right now things are hard.”

What is rather clear from this look into the Windows Phone 7 engineering team is that no-one is sitting around twiddling their thumbs, and regardless of the eventual success of the product, certainly the outcome this time wont be for want of effort.

Read the full fascinating article at CNET here.

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About Surur

Site Admin and Windows Phone enthusiast, he has been using Windows Mobile devices since before they were called PocketPC’s. He is currently sporting a HTC 7 Trophy.

  • http://www.richspalding.com RichSpalding

    Whilst it's commendable to be so honest and open, it doesn't fill me with confidence about buying the 1.0 device. In comparison to Apples latest iPhone 4 video (http://bit.ly/b5Ni8p), granted that's a 4.0 device in comparison. But those engineers are going crazy about it.

    Unfortunately I don't think the tech community are willing to give MS the benefit of the doubt, and if WP7 is not up to scratch it may be a case of a launch similar to Live Search, where it took a a rebrand to Bing to actually get the product out there.

    Let's hope not though. I still fully intend on getting a 1.0 device, just hoping that updates are free and over the air.

    • Surur

      As a counterpoint to that, Android managed to penetrate quite well despite shipping well after the iphone, and despite the failure of Palm, no-one felt it was too late for them.

      I would note that Android engineers felt android, when shipped, was at 0.8 level rather than 1 for example, and that only came much later.
      http://www.boygeniusreport.com/2010/06/01/andy-rubin-the-frequency-of-android-updates-will-slow/

      It is never too late, just ask Apple.

    • http://intensedebate.com/people/l3v5y l3v5y

      The tech community are likely not to matter that much. The most popular sites (Engadget, Gizmodo etc) claim that anything that doesn't start with "i" is an instant failure. The Kin is a lot more popular than it should have been, if they were correct.

      WP7 will get consumers, and they're the people that actually matter, since they're the ones buying the phone.

      • NuShrike

        Almost like anything that doesn't fit within 3 syllables in common-speak is an instant failure too.

    • Brent

      That was my reaction too. Myerson seems to be setting a very low bar. And five years to make it everything they want? How did Apple create that in less than two years starting from nothing, and MS can't accomplish it in five years despite ten years of previous mobile experience? Reading CNET’s article I really questioned why MS didn’t just buy Palm within a year of the iPhone launch. Three years twiddling their thumbs. Another year of heads down development for a release they’re now billing as just a rev 1 and not competitive with current Apple or Google. And five more years until maybe, assuming Apple and Google don’t continue pushing faster, MS might have something better overall? Insane.

      • http://intensedebate.com/people/l3v5y l3v5y

        5 years I suspect is an overestimate, so they can turn up early with something great, rather than miss the deadline.

        Apple still haven't got proper multitasking, so even in version 4 of yearly major updates, it still doesn't do things that were available 10 years ago on mobile devices.

        Because WP7 is based on CE7, almost all the features are there at an OS level (copy and paste, native code, sockets, multitasking), it's just a matter of making them available to end users or developers. Microsoft have started to take the UX seriously, and that's what WP7 is about.

        Internally, MS were working in WM7 (Photon) but they scrapped that, since it was pretty much the same UI as we have on WM6.X.

        Also worth noting, is that I believe WM6.6 is in existence, and that's based on WM6.X, so has all the features, but less of the UI, and no strict hardware requirements.

    • NuShrike

      Right, doesn't build confidence in the 1.0 product at all.

      Just compare it to the Windows7 stories where nobody really had to crunch weekends and overtime to make features, everything was mostly on schedule, and the resulting product an overwhelming success. Compare that to WP7.. it's a case-study that'll fill a book similar to Mythical Man-Month.

  • Kalif

    So the Microsoft Windows Phone executives are walking around the place wearing Bozo costumes.

  • http://twitter.com/adamUCF @adamUCF

    Hmmmmm I was told that there's no landscape of the home screen. I know on their current dev devices/ROMs it certainly doesn't rotate to landscape when you flip out the keyboard. Very interesting.

    • Whocares

      You are aware that they are still working on it and things can change, right?

  • guest

    That looks like Landscape to me in that picture, but you must not believe what you see right? I mean you could just look at it.

  • Kaka

    Microsoft, see you in 5 years … :)

    In the meantime, I am enjoying my Android experience.

  • PaddyParker

    I think some of you are presuming that the 5 year plan means that’s when they will catch up with Apple. In-actual fact their plan could reflect catching Apple in a year while the 5 year plan might reflect features they want or envision now but the technology isn’t ready or doesnt even exist.

    E.g. Maybe Year 2 reflects Kinect like control over the phone.

  • http://intensedebate.com/people/chinch chinch

    Anyone reading think iPhone has 100% fulfulled all of Jobs' plans & goals? Probably won't after 7 years either.

    Brains can't work with a closed mind.

    Myerson should just talk down to everyone, keeping in mind people are stupid (see Jobs vs Flash). Mentioning 5 years or anything like that requires too much thought for readers anymore.

    They should simply say "we're making WP7 better and better each day. We want great phones as much as you do and we are using them now. If it doesn't have something you want at launch they are easily updated".

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