Now WPCentral have speculated on just such a date, saying they heard from a â€œfairly well known commercial software developer who makes an app on Windows Phone (as well as Android and iOS), that the Mango release/update has been delayedâ€
"The (omitted) Windows dev team has just learned that Mango is delayed until September 15th."
A bit more flimsy is that the Mango-fied Dell Venue Pro for AT&T now has a ship date, which is also conveniently the 15th September.
Maybe the stars are all aligning after all.
After long time, I had a chance to play with Dell Venue Pro device for more than a week. It was the only device, which I want to play with and never had a chance to do so. Though it would be inappropriate to look at a old generation device, I just want to share my experience with the device. Even though the device looks great as its specs, what about sales of the device ? Why it didnâ€™t became a top seller? Find my thoughts on Dell Venue Proâ€™s software and hardware and Dellâ€™s execution on these device after the break.
The long awaited firmware update for the Dell Venue Pro, said to address all kinds of issues, including restarts and failing WIFI, is now being pushed out to excited users.
There have been several reports of the software already reaching devices, including some experiencing issues with the update process.
Overall however the new firmware is said to make a massive improvement, so I am sure DVP owners cant wait to lay their hands on it.
Have any of our readers received the new firmware yet? Let us know below.
Thanks Dave for the tip.
Dell announced on its twitter account that they will start delivering much needed updated firmware for the Dell Venue Pro.Â The device, which suffers from random reboots and WIFI that often stops working completely will apparently see these issues addressed with Firmware 2.12.
The roll out will start with unlocked devices, and then move on to T-Mobile handsets next week.Â Dell did not say if or when their AT&T handsets will get the update.
Have any of our readers recieved the new software yet, and does it fix any issues? Let us know below.
As Microsoftâ€™s Andy Lees predicted, Windows Phone hardware devices are getting cheaper day by day. Few days back we posted some great deals on Samsung Omnia, HTC 7 Pro, HTC HD7, etc. Adding to the list is the only portrait qwerty keyboard device in Windows Phone ecosystem, Dell Venue Pro. Dell Venue Pro device is now available for just $299 unlocked from Dell itself. Or you can buy the device for $199, if you buy a Dell PC for more than $799. Remember, DVP boasts 4.1″ WVGA AMOLED screen, 5 MP camera and 16GB internal memory. According to me, its a great deal if you are ok to carry a 6.8 oz device in your pocket.
fyi, Iâ€™m enjoying Dell Venue Pro with Windows Phone Mango for the past few days, believe me its tasty.
What a month it’s been for Dell and Dell Venue Pro users! Users have been given an overall preview of the finalÂ firmware update and afterward an official word that the DVP update is coming, there aren’t many more questions to be answered.
Except, the date when all users will receive the update.
Currently, Dell is flashing new firmware to new DVPs! Secondly, all users except ATT will have a push update to come on July 13. So for many users that is fantastic news! ATT users will receive the update but sometime in early August. Dell is working pretty hard on the updates. Sit tight ATT users, your day in the sun is coming too. And trust me, you won’t be disappointed with the results. No one will!
After the months long rumours, a firmware update is coming to Dell Venue Pro customers on T-Mobile. Last time, there were reports that the new firmware will be live by last May month, but it didnâ€™t happened. Now Lionel Menchaca, Chief Blogger for Dell have tweeted about this matter. Hope DVP gets a good treatment this time by fixing Wi-Fi, memory card issues,etc.
Okay, let’s be honest for a second. The Dell Venue Pro, to me, was the nicest looking Windows Phone on the market and the only one that didn’t hotdog anything from previous android/windows mobile devices (as evidenced by my initial thoughts here. However, since then, the DVP has a myriad of issues; specifically the wifi bug and some other issues indicated here. So what’s happened since those two articles on opposite ends of a proverbial spectrum? To the user, not a lot has happened especially since the main critique is how Dell has handled user concerns. But, to Dell, a lot is happening. Keep reading if you want to see what’s changed and how that has impacted you as a venue pro user
Since the previous writeup
Since the writing of the articles, Dell has worked with Microsoft on solving the Venue Pro issue. Many users across the web have demanded an updated device with a new firmware (the .206 firmware). However, much to users’ dismay, the problems still weren’t solved. And, of course, Dell has gone back to start working with Microsoft and a few users have been given the opportunity to beta test the device and put this thing through the proverbial ringer to see what works, what doesn’t, what needs to be improved, so a good user experience can be given before releasing the updated DVP.
What I’m not going to report is the build number because it’s a bit arbitrary. From the time the few beta testers are testing the new firmware to the time it will be released on the market, a lot of things can change. What I can say is that the firmware is still nodo – no sweet mango tasting treat here. Despite the lack of sweet mango goodness, there is still a lot of things venue pro users should be pretty satisfied with.
Huge Change – Wifi Works!
To begin with, the wifi issues have been solved and it looks like the wifi problem is solved on all memory models. Some users with 8 gig venue pros stated that their device worked out of the box with wifi while some 16 gig (and new 32 gig users) have reported wifi is absolutely terrible and freezes the device. I’ve been using an 8 gig beta model and other users have been graced with 16 gig models and we have each come to the conclusion that wifi, no matter what the memory size is, doesn’t crash anymore. That in itself is a huge change considering that wifi has been an issue since the first Dell Venue Pro has been released in November.
Dell Venue Pro, one of the few Windows Phone devices available in India got a huge price drop from an online retailer. Letsbuy.com now lists Dell Venue Pro just for Rs.23,999, a 31% off from its original price amount by Dell India. Its now cheaper than HTC Mozart and HTC HD7, the two famous Windows Phone devices in India. It also comes with free delivery as well. BTW, Dell Venue Pro’s in India have Windows Phone NoDo pre installed.
Dellâ€™s single Windows phone 7 handset has certainly been a troubled device, and now it appears it may also be the PC OEMâ€™s last, with the handset maker conspicuous by its absence from the list of OEMs Microsoft revealed at its Mango launch today.
I am not sure how many would grieve this, given how little support the handset has received in terms of firmware upgrades and bug fixes from the OEM, but I am left to wonder what will happen to current owners, and if they will ever get the fixes they so desperately need.
There’s not really much I can say here that is gleaming with positivity concerning the Dell Venue Pro. When we saw the device by a different name, it shook our core; to the point of waiting patiently for the news that the plastic chrome monster would be released. And then it was in November – albeit for a few days till many found issues with the initial batch of engineering units. Oh but time passes on and we continued to wait and even used illegal measures to order that piece of technology (which was close to 600 dollars after taxes). And then it came on December 17 to my door and several other doors to earnest technogeeks alike. Well, we know others waited and waited and of course the waiting story of the Dell Venue Pro has been on mobile tech sites alike – even our very own wmpu. So to say that people have at least a superficial knowledge of the Dell Venue Pro isn’t a big stretch. But what truly is the stretch is what happened in almost 7 months post its December release. Strap yourself in, this is going to be a long ride to call Big Daddy Microsoft to rear its ugly Dell child in line.
Oh where do I start? The only device that wasn’t hotdogg’d like all of the other Windows Phone devices, the Dell Venue Pro stands out on its own and commands attention from anyone who even glances at the device at happenstance. When I finally received the device, of course, I record it! Who wouldn’t. But then, literally within an hour after use, I noticed some funny bugs. Lockscreen lag (vs the HD7 at the time), issue with waking up, and ultimately the bane that would reach several users. Oh yes, the wifi bug. For the ten of us that doesn’t know what the famed wifi bug is, well, if you connect to wifi, the device freezes. It isn’t just a freeze that will go away after a few seconds like other Windows Phone devices, but the freeze requires a battery pull. If the freeze was attributed to wifi being connected after hours or even days, that many users can understand. But it’s not after hours of constant wifi connection or even days, it’s minutes. The minutes vary, but personally, it was about 5 minutes on my first device from Dell.
Of course this prompts me to call Dell Mobility. Stop me if this sounds familiar to you guys who own a Dell Venue Pro. A refurbished device is sent to you and then the device has the exact same problem. It should sound familiar, that’s the hell that I and several Dell Venue Pro users have experienced. Multiple refurbished units, and months of frustration later, we are given a date for a new firmware update that will fix these issues. The firmware update was to be released with NoDo, that was the initial suggestion that Dell Mobility has given customers, but we all know what happened. Nodo came and went. No firmware update. Well, I think anyone can understand that sometimes a firmware update will be applied separate from Nodo. HTC did it, Samsung did it as well. NoDo was pushed, but days (or weeks, depending on the type of device and carrier) afterward, those companies pushed out firmware updates in a timely manner. And those companies should be applauded for their efforts.
And then, there’s Dell. The story has changed so much for this mythical firmware update, I don’t even have the slightest of where it began. All I know is that Mobility representatives began telling customers that the update would be pushed out with NoDo around March. Then, the update would be separate from NoDo and released in April. And now, the firmware is coming sometime soon, but all refurbished units have been frozen. That is what me, and several other owners of the Dell Venue Pro have been told.
So, let me see if I get this straight. Users were told that an update was coming for almost 3 months, every date that was given has passed and there has been no update. And now, when the wifi bug gets even worse, you expect users not to receive a refurbished unit when Dell made this mistake? To grin and bear it because an update is coming? Really And freeze the refurbished units from being sent out because they have the same problems as the phones we hold in our hands? I know it can’t be just me – but doesn’t that seem a bit wrong to you? If this was an isolated incident on my experiences, would I report this? Absolutely not. But several users are told this and expected to just comply.
At this stage in the proverbial mobile space, a unified product is important to ensure that proper devices are sold. Microsoft, you have made a quality OS that has me looking negatively on other mobile OSes because there isn’t strict unification and unified experiences. You deserve a pat on the back, the kudos the whole nine yards. But then, you have a company like Dell that’s ruining the experience. Oh, they are. Not only was a product sold with several issues since November, quality control of the product is insulting, but users of the product are at a point to where nothing can be done. And yet Dell is continuing to sell these devices to users worldwide; even recently going to AT&T with a new firmware no doubt. I have no idea if there are intermittent issues with wifi from the AT&T branding, but I do know every other Dell Venue Pro sold; even the one with the mythical 7355 OS bundled, has a wifi problem.
But Malcolm, why don’t you switch the microsd card slot out like xyz suggested months ago? Excellent question. Here’s a retort – should I have to? We’ve been told ad nauseum that removing the black tape from the microsd card slot voids the Dell warranty; leaving you SOL when another issue occurs (you know like slow wakeups on hard reset, dust under the curved gorilla glass screen and a plethora of other issues to include the camera). Should a user have to void their warranty to fix a main problem with a device that was launched apart of the new windows phone brand of devices?
Dell is releasing a new Dell Venue Pro model that is running Mango. Before I even begin to discuss the “new” device, let’s consider what Dell has done with other devices. Almost each and every single device released last year (Dell Aero, Dell Streak, Dell Venue Pro) has a large issue. Further, a firmware update is promised to users and it is a painstaking process to actually receive that update. Microsoft, Dell is ruining your image in the mobile space by treating customers in such a manner while selling devices with the Windows Phone brand. Every single other company with a Windows Phone that has an issue solves the issue in a relatively short amount of time (including Samsung). And Dell still hasn’t. Don’t you think it’s time to step in before Dell cuts off a huge user base? You know the ones that prefer devices with a keyboard and also enjoy a slide up keyboard? I know I do!
Microsoft, this situation is looming on ugly levels and the commentary is just a piece of what issues have faced. I haven’t begun to discuss the disconnect between the supervisors at Dell and the Mobility support agents, the vaulted promises given to some users while others suffer, and a plethora of other issues. Microsoft, it is time to seriously intervene before Dell costs the company (and potential Windows Phone users) to go to different OSes, you know like Apple or Android? Please, nip this in the bud before it gets worse. I can assure you, this will get worse. I’ve been a loyal customer with Dell for almost ten years, and I think many that have been users of Dell devices for that long can attest to several issues that Dell (mobility specifically) has undergone in the past few years. Step in and intervene before more money is lost.
The Dell Venue Pro was likely the most anticipated and therefore the most disappointing Windows Phone 7 handset.
The device, which is extremely troubled with WIFI bugs and spontaneous restarts, has been promised repeatedly to receive firmware updates to repair the condition, but so far none has been forthcoming.
While some lucky owners have been given replacement devices, others have gone from disappointed to angry to now extremely despondent.
Missionsparta at the Dell forums wrote:
I give up. You guys win. These things are defective products and will always be. Like an alcoholic, I have gone through my 5 stages. Let down of the phone breaking so early after getting it, shock when another one broke immediately, anger when the next one barely lasted, confusion because I was no longer sure how many had gone back to Dell, and then finally complete insanity now that this one refuses to boot past the Dell Logo.
You’ve got me Dell. You took my money. You have had me make OVER a 100 hours of phone calls trying to get help in getting a working unit. I have missed at least two dozen extremely important calls in the past five months (I have missed hundreds of calls all together) due to constant crashing. I get it. You don’t have to fix anything you don’t want to and apparently only the few chosen ones get working phones. What in the world do you want from me? I gave money, I have spent endless hours one this, I begged you to fix this issue, and then I finally launched a 20 post rant. I have run out of options and ideas.
I am at present reviewing a Dell Venue Pro and have first hand experience of the problems of the handset, with my DVP not able to connect to WIFI at all, even after a factory reset. If I paid for the device and was unable to get it fixed I am sure I would be as frustrated, and I would appeal to Dell to do right by their customers and replace all affected handsets. This is likely the only way to preserve their already tarnished reputation.
Dell Venue Pro owners can add their voice to the demands for a fix at Dellâ€™s forum here.
Dell venue pro was available in US previously from T-Mobile and in unlocked form from dell’s website. Now Dell Venue Pro is up for pre order on US’s largest network AT&T. Its available for $99 under 2 year contract.
It is also available unlocked for $499 and in 8,16,32 GB storage options.
Hopefully the phone will come with all the known issues fixed â€“ we suggest users confirm this before jumping in.
The device can be found at Dellâ€™s website here.