opinion

Microsoft is playing the media game (and that’s a good thing)

One of Apple’s greatest strengths, even when they were down, is how skilfully they interact with the media, creating huge excitement for the products and mindshare way beyond their market share.

It seems Microsoft may have learn a thing or two from the company, with Microsoft dealing much more deftly with the media than previously, and has managed to increase the mind share of Windows Phone 7 tremendously, despite low sales numbers.

As one can hear in the above video, an excerpt from the Windows Phone Dev podcast featuring Brandon Watson, for Microsoft is was not just about the timing of the release of Mango, but also making sure the right influential bloggers had scoops, which would ultimately also make them look more favourably on the software.

Microsoft has also managed to extend the excitement around Mango by not revealing all the so-called 500 new features, meaning multiple articles are being written over an extended period as each new feature pop up.

I am sure the flood of official apps we have seen recently and even pushing back the release of Angry Birds to coincide with the release of Mango to the media are all also related to this.

Of course this is somewhat consumer unfriendly – we want to know everything as soon as possible in one sitting, but in terms of keeping up interest in the OS in the slow months before its release on new hardware Microsoft could not really have done it better, and for the health of the OS that is a pretty good thing.

9

Should Windows Phone 7 also have been dual layer like Windows 8

duallayerOne of the surprising elements of Windows 8 was that its new Modern Shell would co-exist with the existing Aero shell, allowing users to easily flip between the two. The new MOSH shell will ship as a default on Windows 8 PCs, even those that are not touch enabled, and will allow developers for this layer to get a front row seat in the billion PC market Microsoft currently dominates. 

At the same time users will not have to give up their huge legacy base of applications, making Windows 8 a slot-in for most situations, and giving Microsoft a real fighting chance in the tablet space, where they are certainly coming from behind.

The question therefore arises –should Windows Phone 7 have followed the same strategy of offering a new, modern shell, but still allowing old applications to run in the old shell?  One of the surprises to myself when predicting the adoption of Windows Phone 7 was that it did not immediately take over the market share of Windows Mobile, which was selling around 4 million phones a quarter.  The last stats we have from Q1 2011 was that Windows Mobile was still outselling Windows Phone 7 for example.

In hindsight it is of course clear that while Windows Phone 7 was bright and new, if is far from mature, and that is what many buyers want.  Would Microsoft have garnered more market share for their new OS if they allowed users to have the best of both worlds, but make Metro the default?  Sure, Microsoft would not have satisfied the critics calling for a clean slate, but then these people do not run multi-billion dollar companies and do not deserve the attention they seem to get.

Do our readers think that Microsoft’s Windows 8 strategy should have been applied to Windows Phone 7 also? Let us know below.

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Are misanthropes being let down by Microsoft?

2009-09-04-Battle-With-Misanthropy

Cartoon via Boxbrown.com

As more and more features are revealed for the next version of Windows Phone 7 the question arises –what about those who’s life do not revolve around sharing and social networking?

Windows Phone 7 could quite seriously be called the Facebook phone, with the latest version supporting features like Facebook chat, checking in and even photo tagging natively.  The OS will now also support twitter and even draw LinkedIn into the mix.  New features include group messaging, which makes broadcasting to your contacts even easier.

What features are there for those who value their privacy, who do not want to store their information in the cloud, and who merely want to use their phone to get a job done? From recent stats we see that only 1 in 6 Windows Phone 7 owners use the built-in or official Facebook app each month, suggesting even for the majority of the current owners this is not an important feature. I myself have never seen the point of letting other people know what brand of coffee I am drinking at the moment and where I am, and I suspect this represents the majority of people.

While this is a tongue in cheek editorial I believe it raises the serious question of Microsoft placing a very heavy bet on social networking being the killer feature for the OS, just like on the KIN, and whether this is the right strategy.

For my fellow misanthropes amongst our readers, which features are you hoping Microsoft will add to Windows Phone 7? Let us know below.

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Media tries to divert attention from Apple tracking misdemeanours by claiming Microsoft does it too

smearIt has been pretty clearly established that Apple keeps a never-ending log on the iPhone of a users comings and goings which leaves users vulnerable to their device revealing their activities to parties like customs officials, jealous or abusive partners, random police at traffic stops and basically anyone who can get their hands on your phone or PC for a few minutes.

Despite Microsoft coming forward early and clearly stating it only kept a single location on your phone until replaced by the next, unlike Android which keeps 250 records (about 3 weeks worth) and iPhone for at least a year, the media has now turned on the company and claimed, just like Apple, it too is tracking users. A good (poor) example is this article by Declan MCCullagh at CNET.

The issue centres around Microsoft collecting GPS and cellphone tower ID data, and also MAC addresses to build up a map which can be used to find locations without a GPS fix.  Microsoft does this by uploading anonymized information with a unique ID, but unlike the iPhone users are able to opt out.  The Wall Street Journal has found that the iPhone collects tracking data even when location services are switched off.

Of course this ignored the real and original issue: the huge collection of data silently being accumulated on iPhones which can at any moment turn into testimony against a user, and just like when Jobs claimed other phones also had the antenna-gate issue, is simply an attempt to excuse Apple by painting others in the same brush.

12

Paul Thurrott defends his Microsoft heckling

It seems almost every post Paul Thurrott makes about Windows Phone has been negatively slanted in some way, which makes his claim to be one of the biggest supporters of the mobile OS seem a bit strange.

In the above excerpt from the Windows Weekly podcast he defends himself against what he called “defamation” and accusations of whining.

Do our readers feel Paul represents the frustration of the average Windows Phone 7 owners, or is he simply being childish and overly demanding? Let us know below.

132

Microsoft addresses Update issues, but does not say much

To say Microsoft’s process of updating Windows phone 7 has been controversial is understating the issue.  Disastrous may be exaggerating, but it has certainly not put the company in a good light.

Today Microsoft has decided to address the issue head-on with a blog post on their Windows Team Blog.

Microsoft revealed in the post that each phone update commonly also includes firmware updates for each device, which complicates the process, and that carrier testing also introduces delays, saying “it’s still their network, and the reality is that some carriers require more time than others.”

Microsoft however denied that any carriers were blocking the update, merely confirming that issues with the recent set of updates which internal testing could not predict occurred, which was leading to them postponing the Copy and Paste update till later in March.

… I believe it’s important that we learn all we can from the February update. So I’ve decided to take some extra time to ensure the update process meets our standards, your standards, and the standards of our partners. As a result, our plan is to start delivering the copy-and-paste update in the latter half of March.

They however emphasized that this does not mean Mango will be delayed, despite rumours to the contrary.

What the post lacked however was any specific dates, numbers, time scales or promises.  While this works well for when Microsoft almost inevitable overruns, it does remove any accountability the company may have to its users, and denies current Windows Phone 7 users something which they are even hungrier for than an update – some accurate information about the future of the OS.

Read the full blog post here.

Thanks Bandit and everyone else for the tip.

50

What Windows Phone 7 would look like if it supported Nokia themes

nokiacustomization

MyNokiaBlog have posted some fan-made mock-ups of what a Windows Phone 7 handset would look like if it supported Nokia’s theme system, featuring such ‘cool’ elements as leather wallpaper and category bars.

Nokia has been promised wide freedom to customize Windows Phone 7 by Microsoft, so something like the above is certainly possible, especially if there is a big demand from Nokia’s Symbian constituent.

Now I know everyone likes to customize their handset, but am I the only one who thinks this actually cheapens the Windows phone 7 experience?

See more mockups below and at MyNokiablog here.

Continue reading

41

Microsoft, give Veronica a HTC HD7!

In last weeks This Week In Tech we had the TWIT crew, including regular John Dvorak, well know for his Microsoft critical MarketWatch column, and Veronica Belmont, previously from Buzz Out Loud and now from just about everywhere, talking about amongst other things Mobile World Congress and the Microsoft Nokia partnership.

What is interesting about the above video is not Dvorak’s usual uninformed blowhard grandstanding about Microsoft’s chances in the mobile marketplace, but actually having some-one disagreeing with him and presenting him with fair , unbiased and fact-based opinions.

The podcasts just confirms us as Veronica Belmont fans, and we can only suggest Microsoft score a coup by actually giving her a HTC HD7 to try out.

61

iPhone developer calls Android Market “mismanaged”, would rather rewrite app for Windows Phone 7

iPhone and iPad developers Ideal Binary, creators of the amazing interactive animated ebooks aimed at children, as above, have spoken  about their view of the Android Market to the Gaurdian.

Partner Aiden Doolan said "We’re developing for the iPad and iPhone/iPod Touch, doing focusing on 3D ebooks, drawing on our background in the games industry. We realised in 2008 that the iPhone has a lot of horsepower, and that we could use it to do sophisticated 3D simulations. In a sentence, trying to revolutionise the digital ebook market by increasing interactivity."

"We looked at developing for Android about six or seven months ago. We’re monitoring it, but there are still rough edges."

Barry O’Neill, a former games entrepreneur who has his own venture capital firm, Other Ventures, noted "The biggest issue is Google’s mismanagement of the Android market. Google has smart people working for it, but they don’t understand that Apple had 110m credit card details [from iTunes sale] before it even started the App Store. People aren’t going to create a Google Checkout account just to buy something from the Android Marketplace. And that’s going to remain an obstacle, except in places like Japan where KDDI has integrated payment into telephone billing.

"But from any editorial view the Android Marketplace is a blatant copyright abuse. There’s just loads of ripoff apps there. Billing is still an issue, and the fragmentation of the OS, the lack of focus, means it’s very very hard to make money on the Android platform."

Of course the Windows phone 7 marketplace, which is curated, like the app store, addresses much of the issues Ideal Binary complains about.  This does not automatically mean the software will be ported to Windows phone 7, but it does provide the platform with an advantage.

Kevin Doolan, the other member of Ideal Binary, concludes "Windows Phone is interesting but we would have to use C#, which means a complete rewrite of our software. We might look at it in 2011."

One Windows Phone 7 gathers an installed base of a few million handsets, likely in 3-6 months, it is likely the market will punch well above its weight in terms of attracting developers, as Google has so far shown little willingness to improve their app store.

Read the full interview at the Guardian here.

3

How Windows Phone 7 is better than Windows Mobile

microsoft-windows-phone-7-review-1

Happiness is Windows Phone 7

Now that Windows phone 7 handsets have hit the market, many Windows Mobile users of old may be wondering if its worth the upgrade.

Many articles concentrate on what Windows Mobile users lose when going to Windows Phone 7 – cut and paste, 30,000 apps, USB Mass storage, tethering, multi-tasking and a whole lot of freedom.

While the list is long, we don’t often see a list talking about what an upgrading user gains. Lets try and make a change in this article:

1) A polished operating system – try as HTC might, Windows Mobile never did deliver a polished and consistent user experience.  With Windows Phone 7, it is all about the user experience.

2) An operating system 3rd party developers care about. Windows Mobile did not have an official Twitter or Ebay or Tesco shopping app.  While Windows Mobile has a huge legacy of apps, apps supporting modern services are severely lacking.

3) An integrated music and entertainment service – this is something Windows Mobile never had. Good bye to the awful Windows Media Player.

4) A predictable and stable platform which means a Samsung handset is as good as a HTC handset, meaning real freedom of choice.

5) An operating system Microsoft is fully behind and intends to upgrade – lets face it, for the last 4 years, since waiting for Photon and Windows Phone 7, this has not been Windows Mobile 6.5, which was severely neglected.

As a Windows Mobile user I know I have been waiting for much of the above for many years, and much of the freedom I enjoyed under Windows Mobile was to patch the holes in the user experience, now not necessary on Windows Phone 7.

Of course many critics may say you could get much of this from going iPhone, but I believe, like myself, many of our readers would rather slit an artery, and will leave it at that.

Is there any more advantages of going Windows phone 7? Let us know below.

4

Why only 8GB’s

Cheap-MicroSD-Cards[1]

With just about every device we see being leaked sporting an 8GB internal memory card, that has me thinking. Why would companies work so hard on making a phone, but then stop short when it comes to memory? I mean memory is something that’s cheap, and 16GB would be a number that’s not the greatest but at least acceptable..

These questions have lead me to the following answer:

1) Clouds: Microsoft made clear in most of their interviews and demoes that cloud connections will be very important in WP7, and will allow you to sync just about everything you need to a server and back to your phone. This means you will have very little store on device, but you will always (if you have a data connection), be able to acquire your stuff (images, files, and more). With that solution, it means only videos and music need to be put on the actual device, and as we all know… 8GB is just about enough for that.

That is my first reason, and I think my best explanation why all these devices have merely 8GB. Also smaller means faster…

2) Multiple versions: Apple and Samsung has been doing this for some time now. Releasing a device with two or three different storage versions, which differ by price. This solution means you could save a bit on your car insurance by getting the smallest available (or switching to Geico). Now since we have yet to hear of any officical word about the specs of any Windows Phone 7 device that will be launched next month (except for the Lighting), this is still a possibility.

3) First gen devices are not suppose to be great: I am not quite sure about this answer, but it still could be true. It could be possible that Microsoft said “Hey HTC, ASUS, Samsung, and LG… Chill out. Make something simple, and after launch and our massive ad campaign, kill them with awesomeness”. In this sense they are saving the best for later in the year, or next when the updated version is released with some requested features.

Those are my 3 possible answers to why the spec sheets aren’t that great. I also want to answer a comment I saw on the previous article with the HD7’s spec sheet. The comment pretty much said why is the HD7 just the HD2 with the same things and WP7. Let me ask you this… Why did the TouchPro1 and TouchDiamond1 have the exact same specs as the TouchPro2 and TouchDiamond2? We already know HTC sometimes does that with their devices, so that does not always come as a surprise to me when the spec sheet does not change much.

What do our readers you think about these theories? Let us know below.

55

Editorial: Living the Microsoft Life–is it possible?

Living the Microsoft lifeThere is much talk of ecosystem these days, especially with reference to mobile devices.  Microsoft ecosystem traditionally centred around the PC, which tends to confine their remit to the office and home office, at least in terms of public perception. However intense competition arising from the consumer market has forced the company to try and expand aggressively into other areas.

The question therefore arises – in 2010, has Microsoft established a large and diverse enough system of products and services to allow one to live the Microsoft Life, and what would one be missing out of if one did so.

Lets run through a typical day and see what Microsoft can provide.

zunespeakersSupposed you bought into the whole Microsoft ecosystem, presumably you have a ZuneHD, so the iHome ZN90 Clock radio and speaker system for the Zune should be able to wake you up pretty easily (look at the size of those speakers).

Unfortunately however these speakers will not be compatible with the upcoming Windows Phone 7 phones.  While Microsoft has standardized on MicroUSB, as far as we know there has not yet been announced an interface for accessories and expansion, which means such niches such as clock radios will not be filled, at least initially.

We suggest this is an issue Microsoft should address as a matter of priority, as compatibility with accessories is one of the many reasons people choose iPhone/iPod over alternate media players.  As Microsoft is specifying a rigid chassis in any case, this would allow wide compatibility and be an advantage to Microsoft would have over less controlled operating systems like Android.

While we don’t think Microsoft or anyone else has a solution for making breakfast or brushing your teeth, Apple does of course have the iPad to bring you your morning newspaper.  An accessory device between a PC and a phone, to use in a non-desktop setting and for consuming media rather than creating is clearly missing from Microsoft’s line-up.  Microsoft has said they are committed to addressing this issue, but their solution, based upon Windows 7, does not address market need very well, due to complexity of use and size and battery life issues.

Once you are in the car, things do look up a bit.  Microsoft has an excellent and in fact much lauded system, in the form of Microsoft Automotive, or better known as Ford Sync in USA and branded differently by other car manufacturers in other countries.  The system, which relies on voice recognition, provides compatibility with iPhone, iPod and of course Zune, but at present we do not know if it will be compatible with Windows Phone 7.  It does however support MTP, so there is some hope.

ford_syncOf course with Zune support on Windows Phone 7 users will be able to stream music while driving, and be able to listen to podcasts they synched wirelessly at home, both native features of the operating system.

Alternatively for those who do not want to buy a whole new car to compatible with their phone, what does Windows Phone 7 offer in the car?  While Bing in Windows Mobile offers spoken turn by turn directions, this has not been demonstrated on Windows Phone 7. With GPS navigation a rather big deal on Android, this is another area which Microsoft need to address soon.

Of course in the office Microsoft’s ecosystem is deep and wide, with server solutions, desktop and laptop offerings, warehouse support and others we need not dwell on. Having said that, Microsoft is still second when it comes to business messaging, with Blackberry ruling the roost. However we believe if Windows phone 7 handsets have greater user acceptability, its better enterprise support compared to iPhone and Android (e.g Sharepoint support) should mean this is an area where Microsoft should be able to make great inroads relatively rapidly.

bingsushiCome lunch time, and Bing built into Windows Phone 7 will make it easy to find local eateries, provide Yelp ratings for the dinners, and also directions to the establishment. Over lunch he can check his Hotmail, which is being pushed to his phone and of course provides full exchange support (an additional account after his work exchange server) and which allows him to keep his work and personal contacts and email separate.  He may notice a suggestion from some friends to meet up after work.

The same Bing feature will be useful for finding a place to dine out with friends.  Facebook integration with Windows Phone 7 will make it easy to update and keep updated with your friends, all from your start screen, without needing to go into apps.  At the WP7Camerameetup, a Windows Phone 7 user will likely be the one taking photos and uploading them to facebook, as all Windows Phone 7 devices will come with hard camera buttons, flashes for taking pictures in low light and have no-touch uploading to social networks, unlike competing operating systems.  With facebook albums also fully integrated with the OS expect many Windows phone 7’s to be passed around the group.

Xbox-360s-Zune-MarketplaceOn returning home our intrepid Microsoft user actually has multiple opportunities to entertain themselves using solutions from the company, mainly centred around the Xbox 360.  This includes watching movies downloaded or streamed via the Zune service, and of course playing games. This is one area where Microsoft’s ecosystem is pretty integrated, with gaming cross over between the Xbox 360 and Windows Phone 7, and media purchased via the Zune service being capable of playback on the desktop, phone and console.

A few hours later our tired protagonist is off to bed, ready to start a new Microsoft-powered day tomorrow.

As we can see, Microsoft’s developing ecosystem does have enough to answer the needs of most users, but there are areas where Microsoft need to work harder on integration, and areas where Microsoft do not have any answer yet at all, such as slates and tablets. Microsoft has however done a good job drawing in other services such as Facebook, Twitter and Netflix, meaning even if one use a Microsoft solution a user is not completely dependent on Microsoft’s offerings. Microsoft certainly need to become more aggressive at closing the circle and pushing its offerings into public consciousness, and also rely less on OEMs with their own agendas to fill the gaps.

Is there anything missing from our Microsoft Life? Let us know below.

16

HTC HD2… Simply Timeless

When released, the HTC HD2 was a device for the ages. This new technology had something no other phone had, and much to my surprise, that statement still stands true for the most part with today’s new hardware. I have been trying to replace my HD2 with a more modern and newly released device. Now you may ask why? Well apparently I might have listened to a bit too much music and now my HD2’s 3.5mm headphone jack does not work properly. Now back to the story. I looked at all the new devices from Android to Android (no new Windows Phone device coming out anytime soon, Only WP7). I looked at the Samsung Vibrant for T-mobile and figured out while its new, it still pretty much mimics the HD2 but does not bring along the dual LED flash or the non buggy software. I looked at the Desire, but it does not have T-mobile 3G and the hardware is pretty similar to the HD2 except for the small screen.

After all this, it hit me. The HD2 was not made to just replace the HD1. It must have been made as HTC’s final device for Windows Mobile 6.5, and they wanted something that will never get old. I mean the spec sheet is still pretty hard to beat even with more advanced technology out there, and it still looks very sleek and slim.

At the end of the day, if you want to stick with WM6.5, it seems HTC gave you all they got and put everything into the perfect final device. Now let’s hope they do the same for the HD3 (which I should be buying if it looks sick). My HD2 is still in my pocket, it cannot be replaced at the moment with any current hardware out there.

38

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