While we frequently report on banking apps for Windows phone being planned or delivered, we also sometimes have to report on companies which are not in fact sensing the increased demand from Windows Phone users.
Despite HSBC Canada already planning a Windows Phone app, it seems HSBC UK, which has a much higher Windows Phone market share, is not willing to invest in the Windows Phone ecosystem yet.
On enquiry their customer service first said:
Dear Mr R********
Thank you for your recent Secure E- Message.
I regret to advise you that our Fast Balance App has been designed to run on the most widely used operating systems by our customers as listed below:
For iPhone – any device running Operating System version 3.0 and higher
For Blackberry – any device running Operating System version 5.0 and higher
For Android – any device running Operating System version 2.2 and higher
Unfortunately it will not work with Windows 7 or any other operating system not listed above. Whilst we have no immediate plans to change this we will continue to monitor changes in smart phone usage to ensure our App remains relevant. We regret any inconvenience this may cause.
Should you require any further assistance or have any other queries please do not hesitate to contact us by using the Secure E-Messaging system or by calling the 24 hour Premier Telephone Services on 08457 70 70 70, +44 1226 260 260 (if calling from overseas).
When reminded of the increasing market share of Windows Phone in UK, they responded in a second email, saying:
Dear Mr R**********
Please find below a copy of a message received from my colleague in response regarding to Fast Balance.
Thank you for your recent e-mail.
May I respectfully advise, our earlier message outlined the bank’ position, however, thank you for your comments, we do welcome customer feedback, and your suggestion has been noted.
Premier Customer Services Team
Should you have any further queries, please do not hesitate to contact us.
HSBC Internet Banking Customer Support
While HSBC is far from on board yet, I have no doubt sometime in 2014 they will be signing a different tune.
Thanks Kieran for the tip.
A month ago we asked our readers to vote for the Nokia Lumia 1020 in Stuff’s Readers Choice awards, which pitted it against gadgets such as the Xbox One, PS4, iPhone 5S and Google Glass.
It seems our readers responded in droves, as the handset secured the first place in the poll, ahead of the HTC One and LG G2.
Hopefully having the smartphone show up on the front page of the popular gadget magazine’s Christmas edition will spur some more sales for the very unique handset.
See all the other entries at Stuff.tv here.
The desirable apps are coming thick and fast to Windows Phone.
The latest is Zoopla, a popular property search service in UK, which will not only tell you what property is for sale, but also what a home sold for before, and what it is worth now.
The Windows Phone app lets you easily access the most up-to-date market information, view available properties and contact local estate agents to help you make the smarter property choice.
The app covers over 95% of the UK property market covered and also includes commercial properties.
- Find out what a property is worth whilst you’re on the move You can find the current value of any UK home even your own (or your neighbours)!
- Walk around your area and see what’s available With built-in GPS technology, you can see which properties are for sale and to rent near you.
- Set Search Preferences Sign into your MyZoopla account to set your search preferences and add properties to your favourites. Accessible via any device, making it even easier for you to find the properties that interest you most.
- Sign into your MyZoopla account to set your search preferences and add properties to your favourites. Accessible via any device, making it even easier for you to find the properties that interest you most.
The free app can be found in the Windows Phone Store here.
MobileToday reports that Nokia has once again made it clear they intend to displace Blackberry as the number one business to business manufacturer in the UK.
Nokia has already seen its share of the business market rise from nothing two years ago to 11.5% recently but the company has larger ambitions, and a plan to get there.
Their latest initiative is to offer specialist training for channel partners and to emphasize the security advantage of Windows Phone over iOS and especially Android.
To advance the first strategy Nokia has equipped all channel partner’s customer facing staff with the new Lumia 620, ‘so when a customer asks what phone they’re using they pull out the device’, as well as offering extensive on-site training, said channel sales manager Andrew Constable.
Nokia has been working with Alternative Networks, a leading provider in UK of mobile, systems, networks, IT and billing solutions.
He said: ‘We have a close partnership with Alternative Networks although we’ve only had a commercial relationship with them for the last six to seven weeks. We’ve got some great market share with these guys really quickly.
‘If they’ve got a customer, they’ll tell us how many connections they have, where they are based, and whether they are migrating or joining Alternative; so we’ll run a tech day. It’s not a sales orientated session and I think that’s what works about it, talking about technology and how it helps the customer rather than discussing the commercial side.’
In terms of security, the second leg of their strategy, Constable noted: ‘There are a lot of good devices on the market, but in my opinion nothing comes as ready for business as a Windows Phone. A key question we get when people move away from BlackBerry is: ‘Is it secure?’ Absolutely. All our devices are hardware encrypted so it’s safe to put all company sensitive documents on it. You can remote wipe it and enforce passwords.’
Both Bing and Windows Phone are up against some pretty established incumbents, and are trying to get people to try something new.
Now Microsoft has recruited funny man Dom Joly, famous for his “I’m on the phone’’ sketch, to get the message out.
In a series of 3 cringe-worthy videos featuring a Nokia Lumia 1020 he covers topics ranging from phone etiquette to selfies.
See the other two after the break.
Nokia announced the official availability and pricing details of Nokia Lumia 1520 in the UK yesterday. The device will go on sale in the UK in from Friday December 6th. Lumia 1520 will be available under O2 and Vodafone networks. You can buy it with a contract from around £38 per month from O2 and Vodafone and available in O2 retail stores. However, if you want an unlocked device, both Unlocked-mobiles and Clove UK are now selling the device for £549. Both the retailers will be selling the 32GB black version from December 6th. While Clove UK will sell black and white models, Unlocked-Mobiles will have all the colors for sale.
Daily Deals site iBood.co.uk are offering the Huawei Ascend W2 on sale in UK for only £119.95, £80 down from the original price of £199.95. The newly introduced Windows Phone 8 handset features a 4.3-inch 800 x 480 WVGA IPS display, 1.4 GHz dual-core Snapdragon processor, 512 MB RAM, 8GB of built-in storage and a micro SD expansion slot. It also has FM radio support and 5 MP camera that supports 720P video recording and playback. The screen also works with gloves, and the handset’s 1700 mAh battery claims up to 16 days standby time.
In addition it has a unique feature where the colour of the capacitive key backlight changes to match accent colour of the handset and is available in black, blue, yellow, and red, though iBood only appears to be offering the Black handset.
Grab the deal at iBood.co.uk here.
Nokia today announced the pricing and availability of Nokia Lumia 1520 in the UK. The device will go on sale in the UK in from Friday December 6th. Lumia 1520 will be available under O2 and Vodafone networks. You can buy it with a contract from around £38 per month from O2 and Vodafone and available in O2 retail stores, Vodafone Online, Carphone Warehouse, Phones4u and other retailers. For £38 a month, you get unlimited call minutes and texts along with 2GB of data.
You can now place your pre-order at Carphone Warehouse from the below link.
Source: Carphone Warehouse
More good news for UK Windows Phone users. Another UK bank has just agreed to start working on a Windows Phone app, after long saying the user base is not large enough to justify the effort.
Posting on their Labs suggestion site, where Windows Phone users have been demanding an app for a while now, they write:
Hi @Julian, @Simon and @David G, thank you for your suggestions. We have recently added our development plans for our Banking on the go App to the latest updates section of labs. This includes an update that we are currently developing a Windows 8 Banking on the go smartphone App. We have no specific timescales on this yet but will keep you posted. Please keep an eye on the latest update section for further news.
Previously they have posted:
Carphone Warehouse is now listing the Nokia Lumia 1520 for pre-order on their website.
The 6 inch Windows Phone 8 handset is available only on O2’s network, with the cheapest contract starting at £38 per month for unlimited everything except data, with 2 GB bundled.
Prices go up from there, with 4Gb data costing £47 and 12 GB data with a £19 down payment costing £48.
The price is still considerably cheaper than the iPhone 5S, which starts at £47 and matches the Galaxy Note 3, which costs £37 per month on contract.
The phone comes with a free experience day worth £100, but I suspect most would just prefer a £100 discount.
Find the handset at the Carphone Warehouse here.
Thanks Raymond for the tip.
Customer-run MVNO GiffGaff have released the pricing of their Windows Phone handset range.
4 of the company’s 20 handsets are Windows Phones, and they run the full range from the Nokia Lumia 520 to the 625, 925 to end with the Nokia Lumia 1020.
The above prices are for unlocked handsets, but GiffGaff also allows handset repayment between 6 and 24 months and early repayment with no penalty.
Thanks Shaf for the tip.
Speaking to MobileToday, UK-based Microsoft representatives expressed confidence in the ability of Windows Phone to grab market share in the enterprise world.
‘There’s a level of trust with Microsoft. It has been in this business for 15-20 years, successfully supplying businesses with PCs and laptops. I think the launch of Windows Phone 8 and the coming enterprise releases really has solidified that. Mobility was the piece of the jigsaw missing, and now it’s slotted in nicely,’ said partner account manager Richard Warren.
‘Look at the way O2 has gotten behind us, especially the Office 365 proposition. When you can offer that conversation to an enterprise customer that suddenly becomes very powerful.’
‘If an enterprise customer approaches us about moving its mobile estate onto Windows we’ll draw on our partner expertise. Whether it’s Exertis Micro-P for supply, O2 for minutes and data, or Nokia for mobility, we’ll address the customer as a joined up team, and that’s our strength.’
Today Telefonica announced that carrier billing support is now available to their Windows Phone users under their Charge to Mobile scheme.
Not only can Windows Phone users now charge their app and music purchases to their phone bill, but the system also allows purchases at places like Facebook and Spotify.
Telefónica Digital UK director David Plumb said, "Charge to Mobile supports our digital strategy and we’re delighted to add Microsoft to our growing portfolio of technology companies who offer it. The service allows us to put digital at the heart of the customer experience, offering them a fast, easy and safe alternative to credit or debit cards."
He also noted that the system was good for developers, saying "Windows Phone developers earn three times more revenue per active user on average in markets where carrier billing is offered (and six times more revenue on average in emerging markets where credit card usage is more limited)."
Via The Inquirer.com
Unlocked-mobiles.com is now taking pre-orders for Nokia Lumia 1520 unlocked device for £594.98 including taxes. This is not a final listing price as they have mentioned in their website that pricing is yet to be confirmed. They have also mentioned an expected date of arrival as Nov 25th which I think is highly possible. Nokia is set to launch Lumia 1520 for AT&T on Nov 22nd along with its Lumia 2520 tablet. So, the Nov 25th date for UK launch of Lumia 1520 may be correct.
Other retailers and carriers in UK are yet to confirm about the Nokia Lumia 1520 launch.
UK MVNO Giffgaff, who prides itself on being run by its customers and who won multiple industry awards, decided on its new smartphone range by posting a survey which ultimately had more than 5000 respondents.
The result is 22 new handsets, which includes 5 Nokia devices, 4 of which are Lumias.
Those handsets include the:
- Nokia Lumia 520
- Nokia Lumia 625
- Nokia Lumia 925
- Nokia Lumia 1020
I think our readers will agree this is a pretty good selection, and it is nice to see the people being heard.
Now if only US carriers were so open with their procurement process…
The full range can be seen at Gigggaff here.
Thanks Shaf for the tip.
We have earlier reported that Sky is showing little interest in developing a Windows Phone app, but it seems Microsoft may have taken the reins into their own hands and developed the software themselves.
According to Sky TV’s UK forums they were not planning to support the platform, saying:
As Stacey has said we will continue to monitor trends to possibly reconsider our decision in the future.
We appreciate your enthusiasm to discuss the nuances of the argument for W8 support but for the moment the decision has been taken to not support it in the near future.
According to Plaffo.com Microsoft is however telling users in Italy the app is in the late stages of development and could hit the virtual Windows Phone shelves as soon as December, with Microsoft saying:
Hello xxxxxxx, the app SkyGo will come soon, we can not anticipate the date, but these are the first days of December, unless testing issues.
Do our readers believe, given Sky’s previous obstinace, the software is indeed on the way? Let us know below.