US Charity drops Blackberry, moves to Windows Phones, saves money

Feeding America, US’s leading domestic hunger-relief charity, has announced that it has moved its operation from Blackberry to Windows Phone, saving money, time and increasing user satisfaction.

The company considered Android, iPhone and Windows Phone prior to the move, but found Windows Phone complemented their use of other Microsoft solutions including Microsoft Office 2010 and Microsoft Lync Server 2010 best.

“Windows Phone provides a level of integration with Microsoft Exchange Server 2010, Microsoft SharePoint Server 2007 and Lync Server 2010 that are not available with the iPhone, iPad or Android,” said Kevin Lutz, vice president of Technology at Feeding America.

The company found it saved money on costly annual server maintenance expenses and also found a 24 percent reduction in cost per device and increased productivity.

“With Office Mobile built into Windows Phone, employees were able to be immediately productive,” said Andy Isztok, director of Service Delivery at Feeding America. “The Office Hub in Windows Phone is great for quickly getting to PowerPoint presentations, Word documents and Excel spreadsheets — regardless of whether they’re stored on your phone or in the cloud on Windows Live SkyDrive. More and more employees are also discovering Microsoft OneNote Mobile; they love how it uses Windows Live to give them access to their OneNote notebooks on their phones, on their PCs and on the Web.”

Feeding American runs more than 200 member food banks, which serve all 50 states, the District of Columbia and Puerto Rico and distribute more than 3 billion pounds of food and grocery products each year.

The move away from Blackberry has been part of a strong trend which has seen RIM’s market share drop from 9% to 3% in USA over the last 12 months, and which may have helped Windows Phone pass the Canadian company in market share for the first time, according to Kantar WorldPanel.

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