Usability Study finds Windows Phone on par with iPhone, ahead of Android and Blackberry

Professor Dennis Gallatta at the Harvard Human Factors in Design lab has performed a usability study comparing iPhone, Windows Phone 7, Android and Blackberry, seeing how well novice users were able to complete 3 tasks – make a call, send a text and add a contact.

While Windows Phone 7 did pretty well, I think the study revealed a major weakness in the stylish Metro design – some icons are not as intuitive as the designers of the UI may have imagined, leading to poor discoverability.

Of course how novice users fare is not necessarily a good test of usability – is is how easily one completes tasks once one is over the familiarity bump that is also important, and hopefully that will also be tested in the future.

While Windows Phone 7 did well in this test, I can help but feel it could have done even better with some further design tweaks.

What do our readers think? Let us know below.

Was the Story Interesting?

About Author

Site Admin and Windows Phone enthusiast, he has been using Windows Mobile devices since before they were called PocketPC™s. He is currently sporting a Nokia Lumia 930.